The difference we make

The Bond Board provides housing solutions and support in the private rented sector for the hundreds of homeless and vulnerable households that ask us for help each year. In 2019/20 we supported 1737 homeless and low income households to get housed or maintain their tenancies.

We also delivered support, training and incentives to over 150 landlords and letting agents who provide homes for homeless and low income households.

My support worker has just been like my saviour really. She helps me with everything. She got me this place and helped me sort all my bills out. It’s given me a new lease of life cos I wouldn’t be here and in this place without The Bond Board. I’ve got my own life back.

Bond Board service user

What you need to know about The Bond Board’s impact in 2019/20

Housing the homeless

We provided 135 new ‘Bond Guarantees’ to house homeless households (including 70 children) into decent, affordable private rented accommodation. We housed 46 homeless households from temporary homeless accommodation, enabling them to resettle into a long tern home and freeing up space for others in need.

590 formerly homeless households are currently housed by The Bond Board in the private rented sector and are maintaining their tenancies successfully with support from The Bond Board.


They offer support to tenants who have not always managed to maintain successful tenancies in the past. This help means the tenants have somewhere to turn to for help and advice and ensures minor problems are addressed before they become major issues.

Bond Board Landlord

Preventing repeat cycles of homelessness

89% of our ‘Making the Link’ support clients maintained their tenancies and avoided a repeat period of homelessness. 91% increased their self-confidence, 76% reduced their social isolation  and 85% regained and/or maximised their independent living skills.


Watch one of our service users tell her story

Maximising Incomes

We put £1,893,766.67 back into the pockets of our service users this year via benefit applications/appeals, debt reduction and successful grant applications.


Reaching out to isolated households in poverty

There were 668 attendances from homeless and low income private tenants at our ‘Quid’s In’ workshops in the community, receiving health checks, benefits advice, increasing knowledge of services and learning budgeting skills.

51% reduced their food poverty, 41% received benefits advice and 123 households received a financial health check, resulting in a total financial gain in benefit and grant take up of £484,855.67.


Providing innovative solutions to homelessness

Our award winning Social Enterprise housing management scheme ‘Letting Out’ continues to flourish, now managing 98 properties on behalf of 64 landlords. We have been a key delivery agent in the Greater Manchester housing schemes ‘Housing First’ and the ‘Entrenched Rough Sleeper Project’, housing 24 clients across the two pilots in a variety of properties across Greater Manchester including Rochdale, Bolton, Bury, Oldham and Wigan.

We currently have 68 single people, childless couples and young sharers housed with 39 families all housed in affordable, accessible private rented housing.
70 households have currently been in their home for over 12 months, highlighting long-term sustainability with 71% of tenancies being long-term.


The Bond Board are very dependable. If I need to contact them, they are always there. They are helpful, friendly, and most of all, they are very experienced.

Bond Board Landlord

Help Through Crisis

347 low income households were supported to reduce their food and/or fuel poverty or received essential household items such as beds, fridges and cookers. The Bond Board’s ‘From My Place to Yours’ furniture project has also supported an additional 74 households with 141 items of used furniture from a variety of sources, including items donated from people in the community, furniture that has been abandoned at tenancies and items sourced from local partner agencies.


Watch our volunteer service users helping others

We believe that people who have experienced homelessness and hardship are best placed to design and deliver services for others in a similar situation.

Supporting Asylum Seekers and Refugees to settle in the community

110 households given Leave to Remain have been supported to settle in the community via our ‘Asylum Support and Resettlement Project’. 20% have begun training or education, 20% have taken up paid employment and 62% have undertaken English Language skills support.


The Bond Board works collaboratively in partnership with local authorities, voluntary sector organisations and private sector landlords to re-house and/or support homeless households in Greater Manchester.

What other organisation say about us

‘They demonstrate a respectful and dignified approach to the client group’.
Pennine Acute Trust

‘They always provide a flexible, client focused approach’.
Rochdale Boroughwide Housing’s Homelessness Team

Providing ‘Housing First’ for the homeless

The Bond Board’s ‘Housing First’ delivery team (Zone B) is part of the Greater Manchester Housing First three-year pilot to develop a Housing First model across Greater Manchester. The Housing First service offers intensive wrap around support to find homes for homeless people who have experienced rough sleeping or find it difficult to live in a hostel/supported accommodation.

In year 1 we have a Housing First team of 3 Engagement Workers and a Team Leader currently supporting 18 people on the programme across Bolton, Bury and Rochdale. We have supported 14 people to move into their own homes with 83% of people maintaining their tenancies.


Housing First helped me to move in and also helped me with funding to get essentials for the place and helped me to get on my feet which I found really helpful as the fear of moving into a new place and being stuck was a little bit too much for my overactive mind but within a week of having the keys I had a sofa and a bed and new clothes and all cooking utensils and towels literally everything I might need. But most importantly to me I didn’t have to do it on my own I had the Bond Board alongside me making sure I was ok and coping well.

Bond Board Housing First Tenant, Bury


We are excited to be launching additional services this coming year, including;

Fair Housing Futures
An innovative pilot project working with Tenants, Letting Agents and landlords in Greater Manchester. The project helps tenants to sustain properties and reduce debt and rent arrears, whilst improving tenant and landlord knowledge of Universal Credit and welfare benefits. The project aims to leave a legacy of Letting Agents who are more confident and comfortable with welfare reform and letting to people on low incomes.

Your Wellbeing Project
A project designed to deliver on the priorities our service users have identified as part of our Sustainable Livelihoods research. It delivers wellbeing activities in the community for vulnerable and socially excluded homeless households and low income private renting tenants and enables them to have a key role in the design and delivery of activities to reduce social isolation and improve mental wellbeing.

Our Projects

Without the support of our brilliant funders, we simply would not be able to continue our life-changing work. The Bond Board is funded by a range of organisations, from our local councils to nationally recognised funders like the Big Lottery Community Fund, Nationwide Foundation and the Lloyds Foundation. We can’t thank them enough!

Want to know more?