Before looking for a property, we will discuss with you whether you can afford to pay any extra rent on top of the help you get from benefits. Some people decide to move into a property where the rent is higher than Housing Benefit/Universal Credit will pay. If you do this, you will have to pay the extra rent to your landlord so you don’t get into arrears.
If your rent is more than benefits pay, you could apply for Discretionary Housing Payments from your local Council, but you are not guaranteed to get the extra payments and even if you do, they aren’t usually paid for more than a few weeks or months.
If you find a property and we feel the rent is not affordable for you, we will try to negotiate with the landlord to reduce the rent. If this doesn’t work, you would need to find a cheaper property if you still wanted a Bond Guarantee from The Bond Board.