I enjoy being trusted to manage my own workload, being involved in developing the service and the support and opportunities there are to develop my career.
THE BENEFITS OF WORKING AT THE BOND BOARD
We offer:
- 27 days holiday plus bank holidays increasing on an annual basis after the second year of continuous service, rising to a maximum 32 days per annum plus bank holidays.
- Flexible working hours and enhanced family friendly policies.
- Free regular eye tests and flu jabs.
- Significant opportunities for learning, training and development.
- An opportunity to be part of a supportive, knowledgeable and welcoming team.
- Investment in staff as assets to the organisation.
- Involvement in shaping new creative ways of working.
A GREAT PLACE TO WORK
What employees say about working at The Bond Board
‘I started at The Bond Board as a trainee and immediately felt at home. I was supported with training opportunities to advance my skills and knowledge and by some great staff. A few years later and I’m still here! I find my job really rewarding, especially when I can help someone to move towards their goals or make a fresh start after being homeless’. Bond Board Employee.
We are extremely proud of our friendly and supportive team, who live our values and who are committed to making a difference every day. We pride ourselves in being an innovative organisation, where every team member is valued; has the ability to influence the development of our services and is given learning and development opportunities to help them achieve their full potential.
We pride ourselves on having a very committed and dedicated workforce; two-thirds of our employees have been with us for more than 5 years.
VACANCIES
Intensive Housing Support Officer
Salary: £28,134
Full Time: 37 hours per week
Contract: Permanent
Location: Rochdale
Are you someone who has a passion to help end homelessness by developing skills and abilities, creating opportunities, and changing people’s lives for those most at need?
Have you proven experience in delivering high-quality support and want to showcase your abilities in a pioneering and award-winning project?
Do you want to be a key player in a successful team?
Have you a desire to make every day at work feel meaningful and that you’ve helped someone else in some way?
If you answered yes to the above, we want to hear from you!
Who we are looking for
We are looking for an enthusiastic and dynamic individual to join our team as an Intensive Housing Support Officer to provide intensive wrap-around support to individuals who will thrive and succeed with the appropriate assistance and ultimately end a long-term cycle of homelessness.
About the role
As an Intensive Housing Support Officer, you will provide intensive support and housing management to vulnerable clients helping them establish and settle into new move-on accommodation. Working as part of a small team you will develop living skills, provide appropriate housing management services, liaise with colleagues, contractors and external agencies and reduce the fear of repeat homelessness.
You will lead your own caseload of clients and help create new housing opportunities for service users as part of the move-on process. Using housing management skills, you will assist with sign-ups for tenants, complete property inspections, manage rent collection and resolve property maintenance issues working with our key partner agencies and have a varied daily workload. Every day and household is different bringing unique challenges, test your abilities and ensuring solutions are provided to problems.
About you
To succeed you’ll need:
- To establish appropriate wrap around support and intervention for clients with complex needs moving into newly formed tenancies with the aim of developing appropriate independent living skills.
- To liaise with colleagues in housing to provide a holistic service covering support and housing management.
- To develop and deliver appropriate move-on plans for clients to create longer term independent living opportunities at the end of the support period.
- Knowledge and understanding of how the law and legislation relates to the Private Rented Sector.
- Knowledge and understanding of the welfare benefit system.
- Full driving licence with access to own car for daily work.
How to apply
Please submit a CV and cover letter by Monday 14th September 2026 at 10am. Further details about the role are available to download below:
Application Information & Guidance
Person Specification_Intensive Housing Support Officer_v2_0826
Job Description_Intensive Housing Support Officer_v2_0826
Conflict of Interest Declaration Form_v2_0626
DBS Policy Statement & Declaration of Previous Convictions Form_v2_0626
Equal Opportunities Form_v1_0426
The Bond Board’s approach to recruitment is to ensure that the process is fair, transparent, consistent and accessible. Only CV’s with accompanying cover letters will be considered, as we anonymise CV’s by removing all personal and monitoring information before short-listing takes place.
In order to keep administration costs as low as possible, regrettably we cannot reply to those who just submit a CV. If you have not heard from us within 6 weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that this position requires an enhanced DBS check.
The Bond Board is an Equal Opportunities employer and we welcome applications from the whole community.
Registered Charity Number: 1040176