Salary – The Bond Board scale point 27, £25,150 per annum (pay award pending)
Full Time – 37 hours per week
Contract: 12 months fixed term contract
Location: 1 x post in Bolton, 1 x post in Wigan & Oldham
Who we are looking for
We are seeking two Housing Advisers to deliver 1-1 casework, advice, support, advocacy, and landlord/tenant mediation in relation to all aspects of private rented tenancy law, homelessness legislation and housing options advice.
About the role
The successful candidates will deliver a comprehensive, casework based Housing Advice Service for low income, Private Rented Sector (PRS) tenants who are threatened with homelessness.
The role will include supporting both tenants and landlords to recognise their rights and responsibilities and to work constructively with both parties with the aim of preventing homelessness where possible.
To succeed you’ll need:
- A minimum of 2 years’ (or equivalent part-time) substantial experience of client-focused, housing and homelessness advice and advocacy work, including experience of managing own case load.
- An understanding of the issues involved in interviewing clients and the ability to communicate effectively, non-judgementally and sensitively with excluded and vulnerable clients.
- An ability to demonstrate excellent and effective communication skills to a range of internal and external audiences both verbally and in writing, with particular emphasis on advocacy and negotiation skills.
- Up-to-date knowledge of legislation, policy, and procedures relevant to private rented sector tenancy and homelessness law.
- Ability to demonstrate an ordered approach to casework; prioritising tasks, identifying and working to key dates, deadlines and managing time effectively using own initiative.
How to apply
Please complete and submit our online job application form by Wednesday 30th September 2020 at 11am. Further details about the role is available to download below:
Application information & guidance
Job description Housing Adviser
Person specification Housing Adviser
Organisation chart Sept 2020
DBS policy statement & declaration of previous convictions form
The Bond Board’s approach to recruitment is to ensure that the process is fair, transparent, consistent and accessible. For this reason, only applications received on The Bond Board’s application form will be considered, as we anonymise applications forms by removing all personnel and monitoring information before short-listing takes place. Please do not send CVs as we will not be able to take these into account.
In order to keep administration costs as low as possible, regrettably we cannot reply to those who just submit a CV; please use The Bond Board’s Job Application Form. If you have not heard from us within 6 weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that this position requires an enhanced DBS check.
The Bond Board is an Equal Opportunities employer and we welcome applications from the whole community.
Registered Charity Number: 1040176