I enjoy being trusted to manage my own workload, being involved in developing the service and the support and opportunities there are to develop my career.
THE BENEFITS OF WORKING AT THE BOND BOARD
We offer:
- 27 days holiday plus bank holidays increasing on an annual basis after the second year of continuous service, rising to a maximum 32 days per annum plus bank holidays.
- Flexible working hours and enhanced family friendly policies.
- Free regular eye tests and flu jabs.
- Significant opportunities for learning, training and development.
- An opportunity to be part of a supportive, knowledgeable and welcoming team.
- Investment in staff as assets to the organisation.
- Involvement in shaping new creative ways of working.
A GREAT PLACE TO WORK
What employees say about working at The Bond Board
‘I started at The Bond Board as a trainee and immediately felt at home. I was supported with training opportunities to advance my skills and knowledge and by some great staff. A few years later and I’m still here! I find my job really rewarding, especially when I can help someone to move towards their goals or make a fresh start after being homeless’. Bond Board Employee.
We are extremely proud of our friendly and supportive team, who live our values and who are committed to making a difference every day. We pride ourselves in being an innovative organisation, where every team member is valued; has the ability to influence the development of our services and is given learning and development opportunities to help them achieve their full potential.
We pride ourselves on having a very committed and dedicated workforce; two-thirds of our employees have been with us for more than 5 years.
VACANCIES
Intensive Housing Support Officer
Intensive Housing Support Officer
Salary: £28,978
37 hours per week | Permanent | Monday to Friday | Rochdale
Caseload of around 12 | Community-based with some possible hybrid working
Previous applicants need not apply.
Help someone leave the streets behind – and build a life away from homelessness
Having a front door is sometimes only the beginning.
We are looking for an enthusiastic and committed Intensive Housing Support Officer to work with people who have experienced rough sleeping and may have multiple and complex needs.
You will work intensively with a caseload of around 12 people, helping them settle into their new homes, build stability and develop the skills and confidence they need to sustain their tenancy and move away from homelessness.
The work can be challenging. People’s lives don’t always follow a straight line and there can be setbacks along the way. But you’ll have the opportunity to build relationships, solve problems and see the difference that consistent, practical support can make.
What you’ll be doing
No two days will be the same. You could be visiting someone in their home, helping resolve a benefits problem, supporting someone through a difficult period, carrying out a property inspection, working with another agency or helping someone plan their next move.
You’ll:
• provide intensive, person-centred support to people who have experienced rough sleeping;
• help people establish and sustain their new tenancies;
• support people to develop independent living skills;
• develop move-on plans and longer-term housing opportunities;
• provide practical tenancy related support, including tenancy sign-ups and assisting people to access specialist support services.
• work with colleagues, landlords, contractors and partner agencies to resolve problems; and
• manage your own caseload of around 12 people as part of a small and experienced team.
Who we’re looking for
We’re looking for someone who enjoys working with people, doesn’t give up easily and can combine compassion with practical problem-solving and clear professional boundaries.
You’ll need experience of providing high-quality support and an understanding of the challenges facing people who have experienced homelessness.
Welfare benefits system is important, together with the ability to manage your own workload and work effectively with other agencies.
A full driving licence and access to a car for work are required.
Working at The Bond Board
We want people to have a good balance between doing meaningful work and having a life outside it.
This is a Monday-to-Friday role with no regular evening or weekend shifts.
The role is primarily community-based, working face-to-face with people in their homes and across Rochdale. We support flexible and hybrid working, so administration and case recording can be completed from home where appropriate. However, this isn’t a predominantly home-based role.
We also offer:
• 27 days’ annual leave, rising to 32 days with length of service, plus 8 bank holidays and an additional fixed day in December;
• the option to buy or sell up to five days’ annual leave;
• Blue Light Card eligibility; and
• a supportive working environment where you’ll be part of a team committed to helping people move away from homelessness.
About The Bond Board
The Bond Board is a local homelessness charity with more than 30 years’ experience of helping people access, sustain and succeed in private rented housing.
We believe that having somewhere to live should be the beginning of someone’s journey away from homelessness, not the end of the support they receive.
How to apply
Please send us your CV together with a covering letter explaining how your experience, knowledge and skills meet the requirements of the role to jgibson@thebondboard.org.uk. Only applications accompanied by a covering letter will be considered.
If you would like to know more about this role you can call and have chat with Beth Shearman, the Tenancy Services Manager on 01706-342404
The successful applicant will be required to undertake an enhanced DBS check.
The Bond Board is an Equal Opportunities employer and welcomes applications from across the whole community.
Please use the links below to access further information to support your application.
Application Information & Guidance_v3
Job Description_Intensive Housing Support Officer_v2_0826
Person Specification_Intensive Housing Support Officer_v2_0826