We know disputes and disagreements with tenants can cause major problems for landlords and can easily escalate if not resolved at an early stage. The Bond Board provides a free, impartial mediation service between landlords and tenants, listening to both sides, gathering information and trying to find a resolution that keeps everyone on board and the tenancy back on track.
We work with over 1000 tenants a year and are particularly successful at engaging tenants with complex issues who need in-depth support. We have a range of tenant support services to help resolve common issues, including benefit problems, rent arrears and money management issues. See HERE for further information about our Tenant Support Services.